1. SANDALS

Avoid prolonged exposure to the sun : Excessive heat can damage the color and structure of the sandal. Try to keep it away from direct sunlight for long periods of time to prevent fading and drying of the material.

Regular cleaning : Wash your sandals with warm water and mild soap, using a soft sponge. This helps remove dirt and residue without damaging the material. Avoid using harsh chemicals or abrasives.

Proper drying : After washing, dry the sandals outdoors, but away from direct sunlight. Intense heat can deform the material, compromising its durability.

Avoid contact with rough surfaces : Walking on very rough surfaces or in places with sharp objects can damage the base of the sandal. Try to wear the sandal on smooth, soft surfaces whenever possible.

Proper storage : Store your sandals in a cool, dry place when not in use. Avoid leaving them in damp places or in contact with products that could damage them.

Avoid contact with aggressive substances : Products such as oils, perfumes and repellents can damage the material of the sandal, making it more susceptible to wear. If this happens, clean the affected area immediately.

2. PINS

Avoid prolonged exposure to sunlight : Strong sunlight can fade colors and damage pin materials such as rubber and plastic. Try to store them in cool, shaded places.

Regular cleaning : Clean the pins with a damp cloth and mild soap to remove dirt and dust. Avoid abrasive cleaning products that can damage the pieces.

Avoid chemicals : Products such as perfumes, repellents or harsh cleaning products can damage the pins, leaving them dull or wearing out the colors.

Avoid excessive pressure : Do not force the pins into the holes of the sandals. Excessive pressure can deform them or damage the fit.

Proper storage : Store your pins in a safe place when you're not using them to prevent them from falling or getting damaged. A bag or box can help protect them.

Avoid contact with salt water or abrasive products : Salt water and abrasive products can wear down the material more quickly. If they come into contact with sea water, rinse them immediately with fresh water.

All Pins and Sandals on the site are compatible with each other.

The Customer has 7 days from the date of delivery to exercise his/her right and request a refund or exchange. To obtain a free return voucher, please visit our returns and refunds page and receive relevant information. Goods must be returned no later than 7 days from the date of notification from VIRGO of your decision to return the items.